Problems when installing studio scrap 3

[sakurasanta86]

Hi,

I have purchased studio scrap 3 from the CDIP, but i have a problem during installation. A window showed up during installing the program and told me that the system
"Unable to execute file:
C:\Program Files\ Studio-Scrap\TXXhargementDesTextures.exe

CreateProcess failed; code 2.
The system cannot find the file specified"

Do u know why my system can't located the textures files directory? as when i open the software Studio-Scarp 3, no texture sample can be found.

Also after i entered my serial number to activate my licence, i haven't receive any activation code from CDIP. Can u tell me what can i do?

I purchased it with my money, but I am using the trail version of studio Scrap 3 without texture sample, how come!!!

Wendy

[monikk]

Hi Wendy,

I am just a "standard user" of this Studio Scrap software, and do not belong to their team.

I do hope you will receive a more "profesionnal" answer from them soon.

Did you buy the software from the CDIP shop ? It seems strange to me because we can't find the "Studio Scrap 3" in France anymore (we get the Studio Scrap 8 now)

You could send a mail to their technical support : " support@cdip.com " to get an activation code, or read an old note on this subject : http://forum.studio-scrap.net/problems-when-installing-studio-scrap-t13653.html#p46681, maybe it will help ?

I hope this will be solved soon,