PROBLEM AT EXPORTING

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PROBLEM AT EXPORTING

Postby Sandy L » Thu Jun 14, 2012 5:37 pm

Today the following problem occurred.
Although my project is flawless, when I try to export it (png format) a black line appears at each page but at different parts.
I also tried to export it in jpg format, and it is the same.
Please note that I am using different papers, embellishments etc for each page so I don't think there is a problem with the elements used.
I'm very pressed because I have a coupon for a photobook that expires tomorrow and the size is quite big (30cmX30cm) so the black lines will be very obvious.
I would appreciate it if I could get an answer ASAP because normally it takes a long time.
Thank you in advance for your help.
Sandy L
 
Posts: 0
Joined: Wed Mar 28, 2012 6:13 pm

Re: PROBLEM AT EXPORTING

Postby Anne-Noëlle » Tue Aug 28, 2012 10:52 am

Hello
Sorry it may take a long time to get answers at some times of the year.
We would like to test your layout, so I suggest you send to us the SCALB file at support arobase cdip dot com

regards
Anne-Noëlle
 
Posts: 8
Joined: Fri Oct 01, 2010 12:31 pm


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